Union Railway Minister Ashwini Vaishnaw launched a new app, RailOne, on Tuesday at India Habitat Centre in New Delhi on 40th Foundation Day of Centre for Railway Information Systems (CRIS). RailOne is focused on improving passenger interface with railways.
It is a comprehensive, all-in-one application with a user-friendly interface. The app is available for download on Android Play Store and iOS App Store. It integrates all the passenger services such as:
● Unreserved & platform tickets with 3% discount
● Live train tracking
● Grievance redressal
● E-catering, porter booking & last-mile taxi
Reserved tickets will continue to be offered on IRCTC. RailOne app has also been authorised by IRCTC just like many other commercial apps who have partnered with IRCTC.
RailOne features a single-sign-on with login via mPIN or biometric. It also supports existing RailConnect & UTS credentials. The app is space-saving, as there is no need to install multiple apps.
Modern Passenger Reservation System by Dec 2025
Ashwini Vaishnaw congratulated the entire team of CRIS on its foundation day. He urged CRIS to focus on further strengthening the digital core of Indian Railways.
Ashwini Vaishnaw also commended the CRIS team for the progress made on upgrading the existing Passenger Reservation System (PRS). The modern PRS will be agile, multilingual, and scalable to handle 10 times the current load. It will be capable of 1.5 lakh ticket bookings and 40 lakh enquiries per minute.
The new PRS will be inclusive. It will have advanced functionalities for seat choice and fare calendar, and integrated options for Divyangjan, students, and patients, etc.