Amritsar: A Singapore bound flight departed hours ahead of schedule, leaving behind 35 passengers at the Amritsar airport.
The Directorate General of Civil Aviation (DGCA) has ordered an investigation into the incident.
The Scoot Airline flight was originally scheduled to take off at 7.55 pm on Wednesday from the Amritsar Airport. But it departed at 3 pm, hours ahead of its scheduled departure.
This led to chaos at the airport. Irate passengers who were left behind staged a protest. They registered their complaint with authorities concerned at the airport.
The airline officials told airport authorities that the passengers had been informed about the change in flight time via e-mail.
"Around 280 passengers were to travel to Singapore but 253 passengers were rescheduled, leaving behind over 30 passengers behind," Amritsar Airport Director said.
DGCA seeks details
The DGCA has sought details from both Scoot Airline which is a Singaporean low-cost airline and a wholly owned subsidiary of Singapore Airlines and the Amritsar Airport authority.
An airport official told that the travel agent, who booked the tickets for 30 people in a group, had not informed the passengers about the change in flight timings due to which the airline flew with the passengers who had reported on time.
Earlier this month, over 50 passengers were allegedly left behind at the Bengaluru airport after a Go First flight took off without them.
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